During
one time in life, I was given a pop quiz. I was a conscientious student and had
breezed through the questions, until I read the last one:
"What
is the first name of the woman who cleans the school?" Surely this was some
kind of joke. I had seen her cleaning woman several times. She was tall,
dark-haired and in her 50s, but how would I know her name? I handed in my paper, leaving the last
question blank.
Just
before class ended, one student asked if the last question would count toward
our quiz grade. "Absolutely,"
said the professor. "In your careers, you will meet many people. All are
significant. They deserve your attention and care, even if all you do is smile and
say 'hello'." I've never forgotten that lesson. I also learned her name
was Dorothy.
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